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TicketAssistant_v.4.0 offers the busy webmaster a fast and simple way to
ticket and track support inquiries to your website. It is intended to be used
as your main contact form. Use it instead of posting your email address on your
webpages that crawlers harvest for spam.
Many custom options are available for site needs and integration, including a
complete custom template for the contact form. Inquirers have the option to
check online the status of their ticket, as well as cancel it at any time, all
without your involvement. Tickets can be set for auto-deletion after a specified
time, archived for future reference and purged after an additional specified time.
With time at a premium, the automated responses by TicketAssistant frees you
for other tasks that demand your attention, many unscheduled that arise each
day that compete for those you likely have already planned.
Just follow these simple and complete instructions for installing and you'll
be up and running in just a couple of minutes. The only editing necessary
to install this program is done via online form settings.
That's it!
If you're not sure about HTML or installing Perl, don't worry,
we'll guide you through the few simple steps required for a successful
installation.
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