TicketAssistant 4.0 TicketAssistant



D I R E C T O R Y    T R E E:

The zip package you downloaded contains the following folders and files as shown below in the directory tree. After purchasing and downloading your copy of TicketAssistant, you may want to bookmark this documentation for assistance in your installation.

Before uploading any files to your server, please read carefully and follow these instructions. After you have read and followed them, upload the program files to your server following this structure. Once uploaded, your site's directory regarding this program should appear as below.

Typically, when something doesn't work after uploading, it is either the folders or files are not as shown, the files have not been uploaded in the proper setting (ASCII for program files and BINARY for HTML files, or the files have not been CHMOD'd properly. So, make sure the program files are uploaded as shown, especially the CGI-BIN "ticket_assistant" directory. DO NOT change this structure in any way or IT WON'T WORK!



Your Site Directory After Installation:
New in version 4.0 = New in T.A.4.0


Directory Tree


If any of the above folders or files are missing, contact us for a full package.



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